PharmaTarget
Support
Get help with sign-in, subscriptions, study content, technical problems, privacy, or account deletion.
Last updated: October 7, 2026
Contact PharmaTarget
Email pharmatargetowner@gmail.com. To help us investigate, include the email address associated with your account, your device model, iOS or iPadOS version, PharmaTarget app version and build, and a clear description of what happened.
Do not send your password, Apple Account password, complete payment-card number, private authentication keys, or unrelated personal or patient information. Screenshots may contain private data, so review them before attaching them.
Sign-in and password help
- For email sign-in, use the password-reset option on the sign-in screen when available.
- For Sign in with Apple, use the same Apple Account and sign-in method originally used.
- If you still cannot sign in, email support from the address associated with the account when possible.
Subscriptions and purchases
- Open More → Membership in PharmaTarget to purchase or restore an eligible subscription.
- Manage or cancel an Apple subscription from Apple’s Subscriptions page.
- Apple handles refund decisions. Start a request at reportaproblem.apple.com.
If Restore Purchases reports an error, include the affected product and the approximate purchase date in your support message. Do not include payment-card details.
Study-content and technical reports
For a question, lesson, answer, or explanation issue, identify the topic and the item as precisely as possible without republishing protected content. For a technical issue, include the steps that led to it, what you expected, what occurred, and whether it happens again after reopening the app.
Delete your account
In the app, open More → Settings → Delete Account and follow the confirmation steps. Account deletion is separate from subscription cancellation, so cancel an active App Store subscription through Apple if you do not want it to renew. If in-app deletion is not available to you, email pharmatargetowner@gmail.com from your account email.
Privacy and legal information
Review our Privacy Policy and Terms of Use. PharmaTarget does not currently provide user-to-user community features. Our Community Guidelines describe the standards that apply to any community features we make available.
Not an emergency or clinical service
PharmaTarget support does not provide medical, clinical, licensing, or emergency assistance. For an urgent safety or medical concern, contact the appropriate local emergency or professional service.
